1. Introduction & Purpose
This Privacy Policy explains how NuViOLive (“we”, “us”, or “our platform”) collects, processes, and protects personal information when you participate in an AI-powered technical or screening interview, apply for a job posting, or access our recruitment services.
When you participate in an interview, NuViOLive acts primarily as a Data Processor on behalf of the prospective employer or recruiting enterprise (“Hiring Organization”), who acts as the Data Controller.
2. Information We Collect
To conduct interactive, conversational AI interviews and evaluate candidate qualifications, we collect the following categories of data:
- Profile & Application Data: Name, email address, phone number, resume/CV documents, education and employment history, and job role preferences.
- Audio & Video Recordings: Real-time video frames and audio captured via your camera and microphone during the interview session.
- Conversational Transcripts: Real-time automated speech-to-text transcriptions of your responses and the AI interviewer’s questions.
- Proctoring & Integrity Signals: Automated detection signals verifying candidate presence, including webcam face-tracking, multiple-speaker presence detection, and browser tab/window focus activity.
- Technical & Device Metadata: IP address, browser type and version, operating system, network latency and bitrate metrics required to optimize WebRTC video streaming.
Biometric & Facial Recognition Notice: Our face-tracking monitor operates purely to verify candidate presence and attention on screen. We do NOT perform geometric facial recognition for public identity matching or cross-database facial profiling.
3. How We Use Artificial Intelligence
Our platform uses advanced generative and conversational AI models to conduct interactive interviews:
- Adaptive Interviewing: The AI speaks natural dialogue, asks technical and behavioral questions mapped to the Job Description, and listens to your verbal responses.
- Skill & Competency Scoring: Responses are analyzed against structured rubrics (e.g. system design, problem solving, communication) to generate objective assessment reports for human recruiters.
- No Automated Final Decision: AI scoring serves as an evaluative aid. All final hiring, advancement, and employment decisions are made solely by human hiring managers.
Zero Public AI Model Training: Your interview recordings, audio streams, and private transcripts are strictly confidential. We do not use candidate session recordings or personal responses to train public AI foundation models.
4. Subprocessors & Cloud Infrastructure
We work with vetted enterprise infrastructure providers under strict Data Protection Agreements (DPAs):
| Provider | Role / Service | Location & Security |
|---|---|---|
| Daily.co | Encrypted WebRTC audio/video transport | Global edge / DTLS-SRTP encryption |
| Google Cloud / Gemini | Conversational LLM reasoning & analysis | Enterprise API with Zero-Data Retention policy |
| Sarvam AI | Multilingual Speech & Voice Synthesis | Enterprise Tier • India Data Centers |
| Cloudflare R2 | Encrypted Object Storage (recordings & PDFs) | AES-256 encrypted at rest |
5. Data Retention & Security
Candidate recordings and interview reports are retained for the duration specified by the hiring organization (typically 30 to 180 days), after which raw media chunks and audio files are securely purged.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Access to interview results is strictly restricted via Role-Based Access Control (RBAC) to verified recruiters of the hiring enterprise.
6. Your Rights & Choices
Depending on your jurisdiction (such as GDPR, CCPA, or the Indian Digital Personal Data Protection Act), you have the right to:
- Access: Request a copy of the assessment data and report generated from your interview.
- Correction: Request correction of inaccurate personal or contact details.
- Erasure (“Right to be Forgotten”): Request deletion of your interview recordings and application files.
- Withdraw Consent: Decline camera or microphone permissions prior to commencing an interview.
To exercise your rights, please reach out to the recruiter or organization who invited you, or contact our Data Protection Officer at privacy@nuviolive.com.
7. Contact & Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:
Privacy Team & Data Protection Officer
Email: privacy@nuviolive.com
Platform: NuViOLive